We all have heard of the negative experiences that consumers have had with their ComCast service in the past, but what we have failed to see is ComCast taking as big of a blow as it just did.

For those of you who don’t know, they even have employees with multiple computer monitors setup to catch any bad PR on Twitter as well as other social media networks. I bet they’re having a hell of a day right now.

The reason for this is that the Consumerist blog named them as the worst company in America. I bet you weren’t ready for that one! Well, it does make sense, when a company has had as much negative experiences as they have had for more than one year, something does need to be said.

You can see the post by clicking here.  I must say that personally, this blog has just won a lot of respect for their guts of actually doing this. It’s awesome to see that there are truly people out here who want to keep the consumers away from making uninformed buying decisions.

Now, the question is…. Why would so many people stick with ComCast regardless of whether or not they are getting high quality customer service? Well, it’s actually pretty simple. The IT industry as far as gaining high speed internet connection, cable television, and other related technology services is limited.

I have personally experienced the negative effects of the limited number of cable providers, but not with ComCast. In fact, it happened to be with Suddenlink, since I’m in a rural part of Oklahoma, and I must say I wondered if they should have been even providing support considering they were asking me questions about the problems, acting clueless while doing so.

Now, personally I gave Suddenlink the boot, but not everyone is in a position to do so with their cable provider. I have an office with internet, so no cable at the house isn’t any problem. It’s just time to call the satellite company for television.

Now, I don’t want to give ComCast a rant with no positive insight, here’s their response.

“We’re working everyday to improve our customers’ experiences with us, including offering a Customer Guarantee that’s backed by significant operational changes. We’ve taken steps over the past two years to improve our product reliability and service, and if a problem does occur, we work to quickly to resolve it, find the root cause and make changes so it won’t happen again.”