Yes, I understand you are still having problems.
Try to post more information about what is happening, maybe some more recent things?
Users have tried to help you, but you have replied with disrespectful comments.

Also you said you don't know how to reinstall Windows. All you really need to do is put your important files onto a flash drive, etc, and then use the system recovery cd's. If you dont have those CD's then call whoever made your laptop. I know HP sends them for free.