Hi Folks, I am new at this so please allow for same...I have a Gateway ML-6720 laptop that will not recognize a disc when I put one in the drive. I have loaded drivers out the yang, yang, and still no good results. When I open the drive the disc is still turning, howefer, it is slowing down and stops.
Anyone have any suggestions? I can repay you with dumb...

My first question

go to device manager and undo drive you install.

what is the model of the driver

model 1 go to
Gateway Support Site Map
part number

2528249R, 2528257R, 2528260R, 2528265R, 2528296R, 2528382R, 2528447R, 2528465R, 5509087R
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model 2 go to
Gateway Support - Sony Specifications
part number
2527904R, 2528129R, 2528145R, 2528249R, 2528257R, 2528260R, 2528265R, 2528296R, 2528382R, 2528447R,

2528451R, 2528465R, 5509072R


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model 3 go to
Gateway Support - Toshiba Specifications
part number
2528249R, 2528257R, 2528260R, 2528265R, 2528382R, 2528447R, 2528465R, 5509108R

dont get mad, getting mad will not help you.

I want time buy gateway did not last one day.

i guest want manufacterer wrong lol.

Check and make sure it shows up in the bios, if it does, try to boot from a disk like the restore disk or OS disk, if it does that, then its a Windows problem.

If it doesnt do 1 and 2 the drive is most likely damaged (provided you have it set to boot from cd and the disk isnt badly burned)

The drive could be bad too... I had a desktop that had a similar problem... couldn't boot from it and had all the latest drivers and firmware. It ended up being the drive... I know it is a bit more of a pain with laptops but you can find replacements if you look...

Just a thought!