Video Version: How to Ask BeYourOwnIT for Computer Repair Help | Computer Repair Videos | Be Your Own IT


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If you are new to our forum and would like to request help you can follow the instructions here.

Before we begin, there are three things to keep in mind:

1.) A forum is a living community, it grows and matures with its members. Be respectful and you will be respected.

2.) All of the posts submitted here are forwarded to the BYOIT Team. We see every submission and do our best to answer any questions. However we are a limited group and the more time we have to work on course materials the better the product we bring you can be. The forum helps give us more time to complete these products and to complete the great free content that we try to provide. The more you contribute to the forum the higher the quality of the content that we will bring to you.

How To Use The Forum

1. Register your user

Start by Clicking the Register Link


Next you will be brought to a page with the Forum Rules, read them and check the agreement box and click Register



Next you will come to a page asking for your Username, password, email, and for you to enter a "captcha". The Username is what you will be known as on the forum. If it is taken you may be asked to chose another.

The email is how you will be supported if we need to reset a password or any other issues of that type. The captcha is a tool to prevent spammers from registering for the forum. You need to enter the words spelled by the intentionally distorted letters. If they are hard to read, press the little speaker button on the side of the captcha to hear them read or the refresh button on the captcha to choose another set of words.

Underneath this you can set additional information such as your time zone or if a member referred you to the forum. You can also allow members and administrators to send mail to your email as well. After you have these settings the way you want them, clock the complete registration button.





An email will then be sent to the email you used to sign up with to complete the registration. This step is called User Authorization. If you did not get this email, check your spam folder.



After clicking this link it will authorize your user and bring you into the forums.

2.) Posting in the forum

Please note that because of some spam problems we have gone to a system where a mod must approve a certain number of your posts before you graduate to a full member. When you first post it will go to a moderation queue where we will examine it and determine if you are or are not a spammer. This process should be relatively quick but occasionally can take a few hours. Once you have reached the number of posts to be approved by moderators you will be automatically promoted to a full user and will no longer need to have your posts moderated.

If you haven't been at the forums in a while then it will need to log in by entering you user name and password in these boxes and hitting enter.


Once logged in you can proceed to a forum catagory that matches your problem, if you are unsure, use the diagnose my computer section under the support catagory.



After you have selected the catagory you will want to select the new thread button above the threads.


When you click that button you will be presented with a form to enter a Title, a message, and the ability to submit the thread at the bottom of the screen. Enter your problem in here along with any relevant information. If you notice in the thread options above the submit button you can change how you are notified about responses.


When the thread is submitted it will now appear on the list of threads when you select that category. You should check back often to see if someone has responded to your thread.

After you submit your questions you should stop by the Introductions section at the top of the forums and introduce yourself to the forum community.

I encourage you to check out other people's threads and contribute to the discussions you find there, even if you are just asking more questions about the topic.