our shop is very good with software repair and desktop repair but when it comes to laptop repair like screen , keyboard, power and more its a new world.

Anyone have any pointers or tips in getting into laptop repair?

Laptop repair is really no different than desktop repair. When I first got into business I was also worried about laptop repair. But once you learn how to take the laptop apart then it is pretty much the same.

Best thing to do is get a hold of some broken laptops and use them to figure out how to take them apart. Also join a place like onforce. If you become a member of onforce then you can get your dell certifications for free. Which also comes with the break down of every computer they have. They have all the documentation on how to disassemble their laptops.

Adam,

thanks for the reply, i was hoping you were going to reply which you did. I read some of your posts on your best tools you use and i tried them and they're great.
i appreciate all your advice as it seems like you are a guru.

by the way what are your best selling services you offer?

I hear he does an unforgettable table dance at bachlorette parties.....oh, wait....you're talking about computers...

Originally Posted by busdriver72

I hear he does an unforgettable table dance at bachlorette parties.....oh, wait....you're talking about computers...

You don't want to see my table dance. If you saw it then you would never forget it and that's not a good thing.

As far as my best selling services, it would have to be virus removals. I would say 75% of the computers I receive are virus removals. It is unreal. I use to try and stay away from them, but I took some seminars on manual virus removals. Now I actually enjoy removing viruses.

As far as laptops (hardware wise) the main things I get in are screen replacements. (which are not bad) and Power Jack replacements. I really don't like the power jack replacements. Those are no fun at all. Desoldering the old one and then soldering the new one. So my statement above about it being the same as a desktop is pretty much true except for the power jack replacements. But then again I don't do many of those personally. I have a guy that does my soldering. I just take the laptop apart and then give it to him.

Adam do you recommend any virus removal courses or blogs?
we usually just run a few set of tools we have in our shop like avg, malware, ccleaner, advanced system care and microsoft security essentials.

Originally Posted by connectsim

Adam do you recommend any virus removal courses or blogs?
we usually just run a few set of tools we have in our shop like avg, malware, ccleaner, advanced system care and microsoft security essentials.

Since I'm one of the new kids on the block, I'd like to hear the answer to that one myself.

I got lucky. Microsoft had a seminar here in nashville on using Autorun and using Process Explorer.

They showed all the thing you can do to see what your computer is actually doing. Pretty much the best thing that are used for is finding things that are running on your computer that are either causing problems or shouldn't be running at all. Great example is Malware. You can use these 2 programs to find and stop Malware. Once it is stopped then the removal is easy. You go and delete the item you stopped. You use Process Explorer to be able to find the process. Stop it and delete it. You use Autoruns to find what is causing the process to start up. (normally a reg key) Then you delete it.

If you know what you are doing you can do this part in just 10-15 min. After that you can run a few scans to clean up everything that was missed. And to be honest I normally use Hijack This first. I can normally find something wrong quicker using this program.

Beware!!!! If you don't know what you are doing, using any one of these 3 programs can really mess up the computer you are working on. So use with care. But the worst that can happen is you cause your self to have to Nuke and Pave. If the virus is that tough to get rid of you may be looking at a N&P anyways to feel free to practice.

If you can catch that seminar, then I highly recommend it. Both of these programs are on the Hirens disks.

If you know what you are doing you can do this part in just 10-15 min. After that you can run a few scans to clean up everything that was missed. And to be honest I normally use Hijack This first. I can normally find something wrong quicker using this program.

Beware!!!! If you don't know what you are doing, using any one of these 3 programs can really mess up the computer you are working on. So use with care. But the worst that can happen is you cause your self to have to Nuke and Pave. If the virus is that tough to get rid of you may be looking at a N&P anyways to feel free to practice.

This is always the situation with those of us who are wanting to learn. Is there anywhere (except the mentioned seminars) that we of the stupid kind can look for a way that we can do this?

Originally Posted by Rob

This is always the situation with those of us who are wanting to learn. Is there anywhere (except the mentioned seminars) that we of the stupid kind can look for a way that we can do this?

I looked for several years before I found something. I have no idea where else you could learn. You can sign up for emails from Microsoft, to know when they have seminars in your area. I think I signed up on their Technet site.