Not once but 5 times.Coustomer brings me computer,internet explorer would not go on internet neither did firefox,i guss she tryed to do a restore to factory but did not let it finish all the way,I reinstalled windows everything was fine,she brings in husbands computer,same isue,i repair it.She had allready told me she uses google crome mainly.I instald avast on both computers,before i got finished with her husbans she calls to tell me she messed up her computer again,I give her her husbands computer back fixed her computer last night,she wanted me to instal crome so i did messed up the whole windows again,i was scaning with avg this time it said bad google crome installer,its fixed now with no google crome,now she has to bring me husbands computer back becouse she did the same thing agin,after i told her not to install crome at this time

Actully i forgot to mention i guss she didnt like avast or malwarebitts,becouse the where removed from her computer,she had no anti virus installd when she brought it back to me she tryed to tell me google crome uninstalld them programs,I ran virus scan also and found 97 infections

could be a known issue where its conflicting with another program, or an add on thats not playing nicely, if its changing something thats cutting you off from the interrnet and theres no chance its malware avoid google browser till theyve fixed it

You need to check and make sure that what is being installed really is Google Chrome, and not something that is pretending to be Google Chrome. If it is Google Chrome and if it is causing issues I'd ask why they prefer instead of others. I know there is a general dislike on this forum for Internet Explorer, but IE9 seems to be doing quite well these days and is fairly secure if you use common sense web browsing habits. If they didn't like AVAST nor Malwarebytes, then perhaps they would like Microsoft Security Essentials and Superantispyware Free Edition. If you hand them back a working PC, and then they mess it up when they get home, be sure they understand you have no control over that. If they do not want anti-virus and anti-malware software on the PC...but they are going to be on the internet...advise them of how risky that is. There is also a web browser called Opera that you might try. For whatever web browser they use, they need the Web of Trust safe browsing app for it.

Thanks for advice,like i said i went to google crome website and dowloaded it from them,I told them the same thing to wait until issue gets fixed with crome and i'm not responsibal once the computer leaves my shop,She said Avast was to technical she didn't understand how it worked so installed AVG free,and mallwarebitts

had a few people here having problems with chrome

AVAST was too technical??
I think you're going to be seeing these folks computers quite a bit! LOL!

Originally Posted by busdriver72

AVAST was too technical??
I think you're going to be seeing these folks computers quite a bit! LOL!

I guss i can call it money in the bank.

YEP!

Dang.......that was a BIG picture!