You will receive online access to the videos with a unique username and password. Your login credentials will be emailed to you shortly after your order is processed. You can watch them from any internet-connected device.
Can I get this course on DVD?
At this time, the course is only available online. Our goal is to periodically add new content to the course, and by having it online, it’s easy for our students to gain access to that new content. Also, the online videos are HD, meaning they are 720p (1280×720). DVD only supports a vertical resolution of 480p, which is inferior to online high definition video. In a course where “details” matter, video quality is important.
Will I get immediate access to the videos?
Yes, you will receive an email with your login credentials shortly after your order has processed. You’ll be able to login and watch the videos right away.
How do I watch these videos online?
Just like you watch any other videos on the web. You’ll have a username and password so that you can login to your members area, and then from there you can watch all of the individual videos. Just like you were watching the videos on YouTube, only better.
Where can I watch these videos?
Anywhere you have an internet connection… your PC, Mac, desktop, laptop, tablet, or smartphone.
How do I know how fast my internet connection is?
Just go to speedtest.net and click the “Begin Test” button. When the test is over, look at your Download speed listed in Mbps. That stands for Megabits per second, and it speaks to how much data your internet connection is capable of downloading per second. If your Download speed is above 2.0 Mbps, you’ll be able to watch the videos in HD. If you’re less than 2.0 Mbps, the videos will most likely be in Standard Definition, but still look really nice. Still better than DVD quality.
What countries is this course available in?
Pretty much everywhere! Our video servers are a part of a CDN (Content Delivery Network) with Points of Presence in North America, South America, Europe, Africa, Russia, Middle East, Asia Pacific, China, and India.
You’ll honestly refund my money within 30 days for any reason?
Yep. We’d obviously love to provide superior customer service and help you in any way that we can, if possible, but if the videos don’t live up to your expectations we’ll honor a refund request within 30 days from the purchase date.