Frequently Asked Questions
Will I get immediate access to the videos?
Yes, you will receive an email with your login credentials shortly after your order has processed. You’ll be able to login and watch the videos right away.
How do I actually watch the courses?
It’s easy. Once you sign up, you will immediately be sent to the course page to start watching the videos and taking the course.
Where can I watch the course videos?
Anywhere you have an internet connection… your PC, Mac, desktop, laptop, tablet, or smartphone.
What countries are the courses available in?
Pretty much everywhere! Our video servers are a part of a CDN (Content Delivery Network) with Points of Presence in North America, South America, Europe, Africa, Russia, Middle East, Asia Pacific, China, and India.
I have more than one computer? Will the courses help me?
Absolutely, you can fix as many computers as you wish. You’ll learn the knowledge to tackle tons of PC issues.
Does my access to the courses ever expire?
Never. You have lifetime access and can read the e-book and watch the videos as many times as you like, for as long as you like.
You’ll honestly refund my money within 30 days if I’m not happy with your courses?
You betcha! Of course we’ll be sad if you choose to return the videos, and we’ll do anything we can to help you with specific computer-related problems you have. But at the end of the day we want you to be satisfied with your purchase. We’d obviously love to provide superior customer service and help you in any way that we can, if possible, but if the videos don’t live up to your expectations we’ll honor a refund request within 30 days from the purchase date.