FAQ

Does the Computer Repair Mastery Course cover both Windows 7 and Windows XP?
Yes, this course’s software section covers procedures in Windows XP and 7.

Does the Computer Repair Mastery Course cover Windows 8?
They will soon. The advantage of having an online video membership, is that you’ll always have access to the new videos we post. But let me be clear, you still repair software issues the same whether the OS is Win 7, XP, or 8? Why, because you’re mostly using 3rd party software which you download and working on any Windows operating system version, or you’re using Windows/System utilities that have been built in to all Microsoft’s OS versions since Windows 2000. The only different with Windows 8 is it’s an extremely different look from Windows 7. Yet all the utilities are still there, there’s just a different looking menu system to get you there. We will soon add Win 8 videos, but no, it’s not holding back any of our current students from repair all sorts of current PC problems.

Will I get immediate access to the videos?
Yes, you will receive an email with your login credentials shortly after your order has processed. You’ll be able to login and watch the videos right away.

How do I actually watch the courses?
It’s easy. Once you signup we will email you instructions on how to setup your password and login to the exclusive Membership area. You’ll be able to instantly watch the videos online.

Where can I watch the course videos?
Anywhere you have an internet connection… your PC, Mac, desktop, laptop, tablet, or smartphone.

What countries are the courses available in?
Pretty much everywhere! Our video servers are a part of a CDN (Content Delivery Network) with Points of Presence in North America, South America, Europe, Africa, Russia, Middle East, Asia Pacific, China, and India.

I have more than one computer? Will the courses help me?
Absolutely, you can fix as many computers as you wish. You’ll learn the knowledge to tackle tons of PC issues.

When does my access to the courses expire?
Never. You have lifetime access and can read the e-book and watch the videos as many times as you like, for as long as you like.

You’ll honestly refund my money within 30 days if I’m not happy with your courses?
You betcha! Of course we’ll be sad if you choose to return the videos, and we’ll do anything we can to help you with specific computer-related problems you have. But at the end of the day we want you to be satisfied with your purchase. We’d obviously love to provide superior customer service and help you in any way that we can, if possible, but if the videos don’t live up to your expectations we’ll honor a refund request within 60 days from the purchase date.